WHAT TO EXPECT IN AN INITIAL CONSULT?
Please arrive 5 mins prior to your consultation. Please bring with you any X-rays or further imaging you have acquired in the past, along with a list of any long term medication, or important information regarding your past long term medical history.
We provide full covering treatment gowns however we understand that some people are sensitive to disrobing. Please inform the practitioner at anytime if you feel uncomfortable, we often can treat through loose clothing, leggings, bike pants etc.
Please Note: Our clinic has a 24hour cancellation policy. At least 24 hours would be appreciated to cancel or change an appointment time. When we agree on an appointment we make a commitment to set aside time for one another. If you do not show up it does not alter our commitment and the time we have set aside for you. We reserve the right to invoice you for any missed appointments or when no notice or insufficient notice is received. Similarly we undertake to give 24 hours notice should we need to reschedule an appointment with you.
Our Guarantee to You.
We believe in quality of service, and complete satisfaction with your diagnosis and treatment. We are so confident in our abilities that should you be in any way unsatisfied with the quality of your treatment session provided by one of our Therapists, please contact Kurt at info@toowoonbayosteopathy.com if you have any queries.
At Toowoon Bay Osteopathy and Dry Needling we believe the basis of all good treatment is the diagnosis. On your initial consult we will take the time to adequately gain an understanding as to your presenting complaint, the history of your complaint and history of your general health.
The practitioner will then conduct a thorough structural analysis and diagnosis. We will then explain the main causes of your presenting complaint as to give you greater understanding of your diagnosis, the contributing factors, and education for minimising the effects of your condition.
In all initial consults the practitioner will ask for your Informed Consent before treating you, and will always describe the use of all techniques and reasons behind the use of different techniques.
PRICING:
Initial Consult 1 hour Appt - $165
Standard Consult 30 min Appt - $125
(Prices as of 17th March 2025)
REFERRALS:
No referral is required to visit osteopaths and chiropractors in Australia.
Your osteopath may refer you for further osteopathic imaging depending on your condition and presenting complaint.
HICAPS:
All osteopathic and chiropractic treatment is covered by private health fund rebates. We have HICAPS at our location, so you can receive your rebate immediately using your health fund card.
CHRONIC DISEASE MANAGEMENT (CDM) REFERRALS:
For patients referred through the CDM by their consulting general practitioner, medicare will cover a portion of your cost of your initial five treatments.
Changes to Pilates Claiming with Private Health Insurance:
What You Need to Know
As of April 1, 2019, changes to private health insurance legislation mean that certain natural therapies, including “Pilates,” are no longer eligible for rebates under private health insurance. These changes were introduced by the Department of Health to ensure private health funds only cover medically-based treatments.
Will My Pilates Sessions at Toowoon Bay Osteopathy & Dry Needling Be Claimable?
Pilates classes may be eligible for private health insurance rebates under Osteopathy Group Consultation codes. However, each private health insurer has its own rules, so it’s always best to check directly with your provider.
Our Rehab-Focused Pilates Sessions Include:
✔️ Initial assessment by an Osteopath to ensure exercises suit your condition
✔️ Individualised programs designed for rehabilitation and injury prevention
✔️ Clinical notes recorded for every session to track progress
✔️ Regular reviews to adjust exercises based on your recovery
These medical-based elements align with private health insurance requirements for claimable rehabilitation exercise programs.
How to Check If You Can Claim?
Before booking, contact your private health insurer and ask:
Do you cover Group or Class Consultations for physiotherapy or osteopathy?
What are the requirements for claiming?
Do I need a referral or reassessment every 12 months?